Privacy Policy

Zenosis BD is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services in Bangladesh.

1. Information We Collect

We may collect the following types of information from users:

• Name, phone number, and email address
• Company name and project details
• Address or location information (if required for service delivery)
• Payment or billing information (when applicable)
• Website usage data such as IP address, browser type, and device information

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our services
• To respond to inquiries and customer support requests
• To prepare quotations and project proposals
• To process payments and service orders
• To improve our website, products, and services
• To send important updates or promotional offers (if you consent)

3. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of online transmission or storage is 100% secure.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic and performance
• Support marketing and advertising campaigns

You can disable cookies through your browser settings, but some website features may not function properly.

5. Third-Party Services

We may use third-party services such as:

• Google Analytics
• Google Ads
• Payment gateways or logistics providers

These third parties may collect data in accordance with their own privacy policies. Zenosis BD is not responsible for their practices.

6. Data Sharing

We do not sell or rent your personal information.

We may share data only when necessary:

• With service providers for project execution
• To comply with legal obligations
• To protect our rights or prevent fraud

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to provide services or comply with legal obligations.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

Zenosis BD may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Zenosis BD
Website: www.zenosisbd.com
Email: info@zenosisbd.com
Phone: +8801738196226